Thread 'Windows XP installation issues with 5.8.16?'

Message boards : BOINC client : Windows XP installation issues with 5.8.16?
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walshs13

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Joined: 29 Jun 07
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Message 11405 - Posted: 29 Jun 2007, 21:21:01 UTC

Hi, I've been running BOINC for quite some time, using client 5.8.11. I saw the newer version, 5.8.16, on the site today and tried to give it a spin. But the .msi keeps failing with non-descript errors, the kind that kick off the "Tell Microsoft about this problem" dialog box, followed by an "Internal Error 2755.1601" from the BOINC.msi file . I've tried uninstalling and repairing my existing install of 5.8.11 first, but both just result in a "Wizard was interrupted before BOINC could be completely installed" message.

What to do? Does anybody have advice on how to correctly get my BOINC uninstalled/upgraded? My 5.8.11 seems to be working correctly, but I fear I will never be able to upgrade to any future release at this point.

Thanks!

Simon
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ProfileJord
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Joined: 29 Aug 05
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Message 11406 - Posted: 29 Jun 2007, 21:31:32 UTC
Last modified: 29 Jun 2007, 21:39:39 UTC

Try to reboot the computer first.

Then try to uninstall BOINC through add/remove programs. And reinstall 5.8.11

I have reported your problem to the developers. To be honest, I don't know an immediate fix for it. Although, you could try to use the Windows installer Cleanup Utility to see if that fixes things.
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walshs13

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Joined: 29 Jun 07
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Message 11408 - Posted: 29 Jun 2007, 22:18:45 UTC - in response to Message 11406.  

Thank you, Jord. Using the Windows Installer Cleanup Utility seems to have done the trick; I was able to install 5.8.16. Everything is back to normal again...whatever that means.

Thanks again for everybody's help.

Simon
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Message boards : BOINC client : Windows XP installation issues with 5.8.16?

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