i can't get my second gpu to work try to setup the cc_config.xml file and that didn't work so am out of ideas hope you guys can help

8/1/2020 5:19:17 AM | | Starting BOINC client version 7.14.2 for windows_x86_64
8/1/2020 5:19:17 AM | | Libraries: libcurl/7.47.1 OpenSSL/1.0.2g zlib/1.2.8
8/1/2020 5:19:17 AM | | Data directory: C:\ProgramData\BOINC
8/1/2020 5:19:17 AM | | OpenCL: AMD/ATI GPU 0: Radeon RX 580 Series (driver version 3004.8, device version OpenCL 2.0 AMD-APP (3004.8), 8192MB, 8192MB available, 6175 GFLOPS peak)
8/1/2020 5:19:17 AM | | OpenCL: AMD/ATI GPU 1 (ignored by config): Radeon RX 560 Series (driver version 3004.8, device version OpenCL 2.0 AMD-8/1/2020 5:19:17 AM | | VirtualBox version: 5.2.8

Do you have a <use_all_gpus> tag in cc_config.xml?

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MarkJ

This is how I have it setup

<cc_config>
<options>
<use_all_gpus>1</use_all_gpus>
</options>
</cc_config>

Where did you save it to?
What did you make it with?
Did you save it with ANSI encoding?
Did you make sure the extension of the file is just .XML, not that it has the (by default by Windows hidden extension) .TXT extension as well?

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1 8/2/2020 11:58:04 AM | | Data directory: C:\ProgramData\BOINC
2 notepad
3 yes
4 yes

here is the event log hope it help
8/2/2020 12:02:27 PM | | Starting BOINC client version 7.14.2 for windows_x86_64
8/2/2020 12:02:27 PM | | log flags: file_xfer, sched_ops, task, coproc_debug
8/2/2020 12:02:27 PM | | Libraries: libcurl/7.47.1 OpenSSL/1.0.2g zlib/1.2.8
8/2/2020 12:02:27 PM | | Data directory: C:\ProgramData\BOINC
8/2/2020 12:02:27 PM | | [coproc] launching child process at "C:\Program Files\BOINC\boinc.exe"
8/2/2020 12:02:27 PM | | [coproc] with data directory "C:\ProgramData\BOINC"
8/2/2020 12:02:30 PM | | OpenCL: AMD/ATI GPU 0: Radeon RX 580 Series (driver version 3004.8, device version OpenCL 2.0 AMD-APP (3004.8), 8192MB, 8192MB available, 6175 GFLOPS peak)
8/2/2020 12:02:30 PM | | OpenCL: AMD/ATI GPU 1 (ignored by config): Radeon RX 560 Series (driver version 3004.8, device version OpenCL 2.0 AMD-APP (3004.8), 4096MB, 4096MB available, 2652 GFLOPS peak)
8/2/2020 12:02:30 PM | | [coproc] No NVIDIA library found
8/2/2020 12:02:30 PM | | [coproc] No ATI library found.
8/2/2020 12:02:30 PM | | Processor: 8 AuthenticAMD AMD FX(tm)-8320 Eight-Core Processor [Family 21 Model 2 Stepping 0]
8/2/2020 12:02:30 PM | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 htt pni ssse3 fma cx16 sse4_1 sse4_2 popcnt aes f16c syscall nx lm avx svm sse4a osvw ibs xop skinit wdt fma4 tce tbm topx page1gb rdtscp bmi1
8/2/2020 12:02:30 PM | | OS: Microsoft Windows 10: Professional x64 Edition, (10.00.19041.00)
8/2/2020 12:02:30 PM | | Memory: 15.97 GB physical, 20.47 GB virtual
8/2/2020 12:02:30 PM | | Disk: 221.09 GB total, 94.76 GB free
8/2/2020 12:02:30 PM | | No WSL found.
8/2/2020 12:02:30 PM | | VirtualBox version: 5.2.8
8/2/2020 12:02:30 PM | | General prefs: using your defaults
8/2/2020 12:02:30 PM | | Reading preferences override file
8/2/2020 12:02:30 PM | | Preferences:
8/2/2020 12:02:30 PM | | max memory usage when active: 13086.50 MB
8/2/2020 12:02:30 PM | | max memory usage when idle: 14722.31 MB
8/2/2020 12:02:30 PM | | max disk usage: 94.96 GB
8/2/2020 12:02:30 PM | | max CPUs used: 6
8/2/2020 12:02:30 PM | | (to change preferences, visit a project web site or select Preferences in the Manager)
8/2/2020 12:02:30 PM | | Setting up project and slot directories
8/2/2020 12:02:30 PM | | Checking active tasks
8/2/2020 12:02:30 PM | | Setting up GUI RPC socket
8/2/2020 12:02:30 PM | | Checking presence of 89 project files
8/2/2020 12:02:30 PM | | Suspending computation - user request

It doesn’t say it’s using all GPU’s so it didn’t like it. Recheck each point Jord has mentioned.

Also current version of BOINC for Windows is 7.16.7 I would upgrade to the latest version otherwise you might have issues connecting to certain projects.

---

MarkJ

I'm more worried by

8/2/2020 12:02:30 PM | | [coproc] No NVIDIA library found

This could be our old friend 'Microsoft supplies incomplete drivers with Windows 10'.

Yes, do check the placement and name of your cc_config.xml file - it should be listed as an 'XML file' in File Explorer, whatever name you see. 'Text Document' would indicate a problem.

But some GPU projects require CUDA drivers, not just OpenCL. If you have a problem with getting work from a project you know supports NVidia cards under Windows, you may need to download a new driver direct from nvidia.com

But some GPU projects require CUDA drivers, not just OpenCL. If you have a problem with getting work from a project you know supports NVidia cards under Windows, you may need to download a new driver direct from nvidia.com

His cards are listed as AMD Radeon so he won’t be doing any CUDA work.

It should say Config: Use all GPU’s in the log if it found it.

---

MarkJ

But some GPU projects require CUDA drivers, not just OpenCL.

Psst, he has two AMD cards. They don't do CUDA. :-)

I would at this time remove the cc_config.xml file and start over.
Open Notepad.
Copy the following lines:

<cc_config>
<log_flags>
</log_flags>
<options>
<use_all_gpus>1</use_all_gpus>
</options>
</cc_config>

And paste these into Notepad.
Then do File->Save As...
Type the name cc_config.xml
Press on the "Text Documents" bar and choose "All Files (*.*)" from the drop down option.
Make sure that Encoding is ANSI
And Save this file to C:\Programdata\BOINC\

Next exit BOINC (Manager) and restart it in the normal way. Do make sure you stop running processes on exiting BOINC Manager.

If the above doesn't do it, then I don't know.

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Also current version of BOINC for Windows is 7.16.7 I would upgrade to the latest version otherwise you might have issues connecting to certain projects.

Current BOINC still has the lack of default log flags bug though, and some other irritations. As far as I know, 7.10.2 is the minimum version people would need to not have trouble with the certificates. Some of the projects have a workaround at the server level.