Thread 'Windows 8.1, ATI R9 270, no usable GPU'

Message boards : GPUs : Windows 8.1, ATI R9 270, no usable GPU
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Jeff

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Joined: 13 Apr 15
Posts: 2
United States
Message 61559 - Posted: 13 Apr 2015, 12:58:55 UTC

I am getting no usable GPUs found. I will try to give enough info to help. I've been crunching for 16 years and this is one of the first problems I have had.

Event log lines:
4/10/2015 4:58:08 PM | | cc_config.xml not found - using defaults
4/10/2015 4:58:08 PM | | Starting BOINC client version 7.4.42 for windows_x86_64
4/10/2015 4:58:08 PM | | log flags: file_xfer, sched_ops, task
4/10/2015 4:58:08 PM | | Libraries: libcurl/7.39.0 OpenSSL/1.0.1j zlib/1.2.8
4/10/2015 4:58:08 PM | | Running as a daemon
4/10/2015 4:58:08 PM | | Data directory: C:\ProgramData\BOINC
4/10/2015 4:58:08 PM | | Running under account boinc_master
4/10/2015 4:58:08 PM | | No usable GPUs found
4/10/2015 4:58:08 PM | | Host name: Octocore
4/10/2015 4:58:08 PM | | Processor: 8 AuthenticAMD AMD FX(tm)-8350 Eight-Core Processor [Family 21 Model 2 Stepping 0]
4/10/2015 4:58:08 PM | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 htt pni ssse3 fma cx16 sse4_1 sse4_2 popcnt aes f16c syscall nx lm avx svm sse4a osvw ibs xop skinit wdt lwp fma4 tce tbm topx page1gb rdtscp bmi1
4/10/2015 4:58:08 PM | | OS: Microsoft Windows 8.1: Core x64 Edition, (06.03.9600.00)
4/10/2015 4:58:08 PM | | Memory: 31.90 GB physical, 63.90 GB virtual
4/10/2015 4:58:08 PM | | Disk: 476.42 GB total, 348.97 GB free
4/10/2015 4:58:08 PM | | Local time is UTC -4 hours
4/10/2015 4:58:08 PM | | VirtualBox version: 4.3.12
4/10/2015 4:58:08 PM | SETI@home | URL http://setiathome.berkeley.edu/; Computer ID 7527083; resource share 100
4/10/2015 4:58:08 PM | PrimeGrid | URL http://www.primegrid.com/; Computer ID 488146; resource share 100
4/10/2015 4:58:08 PM | SETI@home | General prefs: from SETI@home (last modified 07-Mar-2011 09:47:03)
4/10/2015 4:58:08 PM | SETI@home | Computer location: home
4/10/2015 4:58:08 PM | SETI@home | General prefs: no separate prefs for home; using your defaults
4/10/2015 4:58:08 PM | | Reading preferences override file
4/10/2015 4:58:08 PM | | Preferences:
4/10/2015 4:58:08 PM | | max memory usage when active: 16333.75MB
4/10/2015 4:58:08 PM | | max memory usage when idle: 29400.75MB
4/10/2015 4:58:08 PM | | max disk usage: 100.00GB
4/10/2015 4:58:08 PM | | don't compute while active
4/10/2015 4:58:08 PM | | don't use GPU while active
4/10/2015 4:58:08 PM | | suspend work if non-BOINC CPU load exceeds 25%
4/10/2015 4:58:08 PM | | (to change preferences, visit a project web site or select Preferences in the Manager)
4/10/2015 4:58:08 PM | | Not using a proxy


AMD Catalyst Version: 14.12 AMD Catalyst Omega Software
CLINFO output:

C:\clinfo>clinfo
Number of platforms: 1
Platform Profile: FULL_PROFILE
Platform Version: OpenCL 2.0 AMD-APP (1642.5)
Platform Name: AMD Accelerated Parallel Proces
sing
Platform Vendor: Advanced Micro Devices, Inc.
Platform Extensions: cl_khr_icd cl_khr_d3d10_sharing
cl_khr_d3d11_sharing cl_khr_dx9_media_sharing cl_amd_event_callback cl_amd_offl
ine_devices


Platform Name: AMD Accelerated Parallel Proces
sing
Number of devices: 2
Device Type: CL_DEVICE_TYPE_GPU
Device ID: 4098
Max compute units: 20
Max work items dimensions: 3
Max work items[0]: 256
Max work items[1]: 256
Max work items[2]: 256
Max work group size: 256
Preferred vector width char: 4
Preferred vector width short: 2
Preferred vector width int: 1
Preferred vector width long: 1
Preferred vector width float: 1
Preferred vector width double: 1
Max clock frequency: 955Mhz
Address bits: 32
Max memory allocation: 1408499712
Image support: Yes
Max number of images read arguments: 128
Max number of images write arguments: 8
Max image 2D width: 16384
Max image 2D height: 16384
Max image 3D width: 2048
Max image 3D height: 2048
Max image 3D depth: 2048
Max samplers within kernel: 16
Max size of kernel argument: 1024
Alignment (bits) of base address: 2048
Minimum alignment (bytes) for any datatype: 128
Single precision floating point capability
Denorms: No
Quiet NaNs: Yes
Round to nearest even: Yes
Round to zero: Yes
Round to +ve and infinity: Yes
IEEE754-2008 fused multiply-add: Yes
Cache type: Read/Write
Cache line size: 64
Cache size: 16384
Global memory size: 2147483648
Constant buffer size: 65536
Max number of constant args: 8
Local memory type: Scratchpad
Local memory size: 32768
Error correction support: 0
Profiling timer resolution: 1
Device endianess: Little
Available: Yes
Compiler available: Yes
Execution capabilities:
Execute OpenCL kernels: Yes
Execute native function: No
Queue properties:
Out-of-Order: No
Profiling : Yes
Platform ID: 5F6015B0
Name: Pitcairn
Vendor: Advanced Micro Devices, Inc.
Driver version: 1642.5 (VM)
Profile: FULL_PROFILE
Version: OpenCL 1.2 AMD-APP (1642.5)
Extensions: cl_khr_fp64 cl_amd_fp64 cl_khr_
global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int3
2_base_atomics cl_khr_local_int32_extended_atomics cl_khr_int64_base_atomics cl_
khr_int64_extended_atomics cl_khr_3d_image_writes cl_khr_byte_addressable_store
cl_khr_gl_sharing cl_ext_atomic_counters_32 cl_amd_device_attribute_query cl_amd
_vec3 cl_amd_printf cl_amd_media_ops cl_amd_media_ops2 cl_amd_popcnt cl_khr_d3d1
0_sharing cl_khr_d3d11_sharing cl_khr_dx9_media_sharing cl_khr_image2d_from_buff
er cl_khr_spir cl_khr_gl_event

I use a real monitor (39" Seiki running at 3840x2160)
I have done about everything I can think of: Different drivers, different Boinc versions, AMP drivers.

How do I crack this problem of Boinc not detecting the GPU?
ID: 61559 · Report as offensive
Richard Haselgrove
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Joined: 5 Oct 06
Posts: 5130
United Kingdom
Message 61560 - Posted: 13 Apr 2015, 13:06:21 UTC - in response to Message 61559.  

I am getting no usable GPUs found. I will try to give enough info to help. I've been crunching for 16 years and this is one of the first problems I have had.

Event log lines:
4/10/2015 4:58:08 PM | | cc_config.xml not found - using defaults
4/10/2015 4:58:08 PM | | Starting BOINC client version 7.4.42 for windows_x86_64
4/10/2015 4:58:08 PM | | log flags: file_xfer, sched_ops, task
4/10/2015 4:58:08 PM | | Libraries: libcurl/7.39.0 OpenSSL/1.0.1j zlib/1.2.8
4/10/2015 4:58:08 PM | |
Running as a daemon

The usual, I'm afraid. That line says you made a service install: uninstall BOINC (you won't lose any data), and re-install it using the same folder locations - but visiting the 'Advanced' page on the way through, to uncheck the service install option.
ID: 61560 · Report as offensive
Jeff

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Joined: 13 Apr 15
Posts: 2
United States
Message 61561 - Posted: 13 Apr 2015, 13:35:35 UTC - in response to Message 61560.  

Ahh the simple things you overlook...

uninstall, reinstall, disable service, and appears to be working now.

Thank you for the speedy reply.
ID: 61561 · Report as offensive

Message boards : GPUs : Windows 8.1, ATI R9 270, no usable GPU

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