Thread 'News on Project Outages'

Author	Message
frank Send message Joined: 21 Nov 10 Posts: 3	Message 50104 - Posted: 7 Aug 2013, 0:22:38 UTC - in response to Message 50094. flashawk: the electrical work was supposed to be complete by Monday...then the system re-build/repair work would start...don't forget Rule 1 of IT: everything takes longer than it takes !!! ID: 50104 ·

JIM Send message Joined: 19 Sep 10 Posts: 24	Message 50115 - Posted: 7 Aug 2013, 14:02:54 UTC CPDN was down last Friday even before they began the scheduled test of the electrical system at OERC. As you have pointed out they had a broken RAID last week that took several days to fix. They probably couldn’t even work on it over the weekend. I think that Weather@home works off the same servers so it too would be down. I too have WU’s ready to report. At least the zip files are uploading properly. ID: 50115 ·

ritterm Send message Joined: 4 Jul 08 Posts: 82	Message 50116 - Posted: 7 Aug 2013, 14:54:32 UTC - in response to Message 50115. At least the zip files are uploading properly... They are? Lucky you... :-) I've been getting the dreaded "Internet access OK - project servers may be temporarily down" message for the last 48-hours plus. :-( ID: 50116 ·

Blurf Send message Joined: 18 Jul 11 Posts: 217	Message 50123 - Posted: 7 Aug 2013, 21:24:04 UTC Seti forum appears to be down... ID: 50123 ·

Richard Haselgrove Volunteer tester Help desk expert Send message Joined: 5 Oct 06 Posts: 5126	Message 50124 - Posted: 7 Aug 2013, 21:27:12 UTC - in response to Message 50123. Seti forum appears to be down... There appears to be some maintenance work scheduled on backup servers at the CoLo facility. http://systemstatus.berkeley.edu/ (CMR: 2278) ID: 50124 ·

[CSF] Thomas H.V. Dupont Send message Joined: 30 May 12 Posts: 356	Message 50125 - Posted: 7 Aug 2013, 21:30:56 UTC - in response to Message 50124. Thanks Richard ! :) I post this on SETI is down cafe ID: 50125 ·

Gary Charpentier Send message Joined: 23 Feb 08 Posts: 2492	Message 50130 - Posted: 7 Aug 2013, 23:07:18 UTC Looks like Seti is back up. ID: 50130 ·

Gary Charpentier Send message Joined: 23 Feb 08 Posts: 2492	Message 50133 - Posted: 8 Aug 2013, 0:29:26 UTC Looks like they crashed again. ID: 50133 ·

JIM Send message Joined: 19 Sep 10 Posts: 24	Message 50139 - Posted: 8 Aug 2013, 16:31:24 UTC - in response to Message 50116. Last modified: 8 Aug 2013, 16:32:08 UTC At least the zip files are uploading properly... They are? Lucky you... :-) I've been getting the dreaded "Internet access OK - project servers may be temporarily down" message for the last 48-hours plus. :-( Yes, one of my hadcm3n WU’s finished overnight and the zip files uploaded just fine. Of course, the WU won’t be able to report until the outage is over. That makes 2 that I have sitting on my machines that are “ready to report”. Hopefully they will get it sorted out soon as I now have an vacant core that I am running MalariaControl on until I can get new work from CP. ID: 50139 ·

Jord Volunteer tester Help desk expert Send message Joined: 29 Aug 05 Posts: 15558	Message 50140 - Posted: 8 Aug 2013, 17:48:42 UTC Andy Bowery, system admin CPDN wrote: Hi All, So you will see that we have the majority of services restored now! climateapps2 has now been replaced completely. However I am aware of a number of issues which still need to be solved these are: - cpdn_restarts is producing error messages - server_status is not running - project stats page is reporting an error - uploader.oerc not available I am aiming to get these solved by some time tomorrow. In the meantime please let me know of any other issues. Thanks, Andy ID: 50140 ·

ritterm Send message Joined: 4 Jul 08 Posts: 82	Message 50144 - Posted: 8 Aug 2013, 18:32:27 UTC - in response to Message 50140. Andy Bowery, system admin CPDN wrote: So you will see that we have the majority of services restored now! Unfortunately, I cannot see that... :-( I don't seem to be able to access any parts of the site that I used to be able to access: climateprediction.net, my account page, the forums, etc. The only response I get in the BOINC manager to update requests is: 8/8/2013 2:27:45 PM update requested by user 8/8/2013 2:27:46 PM Fetching scheduler list 8/8/2013 2:28:11 PM Project communication failed: attempting access to reference site 8/8/2013 2:28:13 PM Internet access OK - project servers may be temporarily down. This is the same on all hosts running on three different networks. Are these parts of the project that still aren't back? Did something else change that I might have missed? Or, could it be that there's so much traffic now no everybody is getting through? ID: 50144 ·

MikeMarsUK Send message Joined: 16 Apr 06 Posts: 386	Message 50145 - Posted: 8 Aug 2013, 19:08:59 UTC - in response to Message 50144. Last modified: 8 Aug 2013, 19:18:41 UTC ... Unfortunately, I cannot see that... :-( I don't seem to be able to access any parts of the site that I used to be able to access: climateprediction.net, my account page, the forums, etc. ... Yes, doesn't look like it stayed up for very long. I'm not altogether surprised, they had to unexpectedly move everything onto a brand-new server because the original one was falling to pieces. The new configuration probably isn't quite right yet (CPDN has a lot of customisations on top of the standard version of Boinc). I have to confess, I will be pleased when everything is up again because I only have one model remaining. My money would be on tomorrow. ID: 50145 ·

ritterm Send message Joined: 4 Jul 08 Posts: 82	Message 50148 - Posted: 8 Aug 2013, 19:38:40 UTC - in response to Message 50145. Yes, doesn't look like it stayed up for very long. I'm not altogether surprised, they had to unexpectedly move everything onto a brand-new server because the original one was falling to pieces. The new configuration probably isn't quite right yet (CPDN has a lot of customisations on top of the standard version of Boinc). I have to confess, I will be pleased when everything is up again because I only have one model remaining. My money would be on tomorrow. Thanks, Mike. I'm sure it hasn't been easy for them and hopefully some stability and reliability will be reached soon. I'll keep crunching my models and take another dose of patience pills... ;-) MarkR ID: 50148 ·

Jord Volunteer tester Help desk expert Send message Joined: 29 Aug 05 Posts: 15558	Message 50151 - Posted: 8 Aug 2013, 21:53:34 UTC - in response to Message 50145. It could also be that it's a DNS problem, where we just have to wait until the DNS address is propagated again to all DNS servers out there, before we see the site or people can upload to it. ID: 50151 ·

JIM Send message Joined: 19 Sep 10 Posts: 24	Message 50153 - Posted: 9 Aug 2013, 7:20:25 UTC It is now early Friday morning in the U.K. If they don’t get the problems fixed by end of business today does that mean that they will be shut out of the server room at OERC until Monday morning? ID: 50153 ·

MikeMarsUK Send message Joined: 16 Apr 06 Posts: 386	Message 50155 - Posted: 9 Aug 2013, 15:07:46 UTC Last modified: 9 Aug 2013, 15:12:06 UTC Just had an update from the CPDN admins - climateprediction.net is up & accessible, but while climateapps2 (the key boinc server) is now up, it does not seem to be accessible outside their local network. They are trying to figure out the problem, but at least we know that there are signs of life!! ID: 50155 ·

MikeMarsUK Send message Joined: 16 Apr 06 Posts: 386	Message 50158 - Posted: 9 Aug 2013, 16:59:41 UTC A further update - the firewall is now fixed, and should be letting through connections to climateapps2. But the DNS settings for the server need to propagate through the internet (allow up to a day for this to happen everywhere). ID: 50158 ·

ritterm Send message Joined: 4 Jul 08 Posts: 82	Message 50160 - Posted: 9 Aug 2013, 17:29:42 UTC Thanks for the updates, Mike. I can get to climateprediction.net but am now getting "403 Forbidden" trying to get anywhere on climateapps2. Is that DNS related? (No sarcasm intended...I honestly don't know). ID: 50160 ·

MikeMarsUK Send message Joined: 16 Apr 06 Posts: 386	Message 50161 - Posted: 9 Aug 2013, 19:51:55 UTC - in response to Message 50160. Nope, it means that you are getting through to the server (hence the DNS must be OK), but the server itself isn't accepting web connections. Jord has let the admins know. ID: 50161 ·

Saenger Send message Joined: 9 Nov 05 Posts: 123	Message 50180 - Posted: 11 Aug 2013, 16:39:15 UTC Last modified: 11 Aug 2013, 16:41:57 UTC Docking has had some failure, their HP looks like this: Warning: session_start() [function.session-start]: open(/var/lib/php/session/sess_mtr1qu1l7jbg8tlivr4f3lg6c4, O_RDWR) failed: Read-only file system (30) in /boinc/projects/docking/html_v2/project/project.inc on line 32 Warning: mysql_pconnect() [function.mysql-pconnect]: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111) in /boinc/projects/docking/html_v2/inc/db.inc on line 23 Unable to connect to database - please try again later Error: 2002Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111) Warning: Unknown: open(/var/lib/php/session/sess_mtr1qu1l7jbg8tlivr4f3lg6c4, O_RDWR) failed: Read-only file system (30) in Unknown on line 0 Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/lib/php/session) in Unknown on line 0 And my account page says this: Forbidden You don't have permission to access /home.php on this server. Apache/2.2.6 (Fedora) Server at docking.cis.udel.edu Port 80 And BOINC says: So 11 Aug 2013 16:44:26 CEST \| Docking \| [fxd] starting upload, upload_offset -1 So 11 Aug 2013 16:44:26 CEST \| Docking \| Started upload of 1m0b1hsg_mod0014crossdockinghiv1_119842_387017_0_0 So 11 Aug 2013 16:44:26 CEST \| Docking \| [file_xfer] URL: http://docking.cis.udel.edu/docking_cgi/file_upload_handler So 11 Aug 2013 16:44:26 CEST \| Docking \| [fxd] starting upload, upload_offset -1 So 11 Aug 2013 16:44:26 CEST \| Docking \| Started upload of 1m0b1hsg_mod0014crossdockinghiv1_119842_387017_0_1 So 11 Aug 2013 16:44:26 CEST \| Docking \| [file_xfer] URL: http://docking.cis.udel.edu/docking_cgi/file_upload_handler So 11 Aug 2013 16:44:26 CEST \| Docking \| [fxd] starting upload, upload_offset 0 So 11 Aug 2013 16:44:26 CEST \| Docking \| Started upload of 1m0b1hsg_mod0014crossdockinghiv1_119842_387017_0_2 So 11 Aug 2013 16:44:26 CEST \| Docking \| [file_xfer] URL: http://docking.cis.udel.edu/docking_cgi/file_upload_handler So 11 Aug 2013 16:44:27 CEST \| Docking \| [file_xfer] http op done; retval 0 (Success) So 11 Aug 2013 16:44:27 CEST \| Docking \| [error] Error reported by file upload server: can't open log file So 11 Aug 2013 16:44:27 CEST \| Docking \| [file_xfer] parsing upload response: <data_server_reply> <status>1</status> <message>can't open log file</message></data_server_reply> So 11 Aug 2013 16:44:27 CEST \| Docking \| [file_xfer] parsing status: -127 So 11 Aug 2013 16:44:27 CEST \| Docking \| [file_xfer] http op done; retval 0 (Success) So 11 Aug 2013 16:44:27 CEST \| Docking \| [error] Error reported by file upload server: can't open log file So 11 Aug 2013 16:44:27 CEST \| Docking \| [file_xfer] parsing upload response: <data_server_reply> <status>1</status> <message>can't open log file</message></data_server_reply> So 11 Aug 2013 16:44:27 CEST \| Docking \| [file_xfer] parsing status: -127 So 11 Aug 2013 16:44:27 CEST \| Docking \| [file_xfer] http op done; retval 0 (Success) So 11 Aug 2013 16:44:27 CEST \| Docking \| [error] Error reported by file upload server: can't open log file So 11 Aug 2013 16:44:27 CEST \| Docking \| [file_xfer] parsing upload response: <data_server_reply> <status>1</status> <message>can't open log file</message></data_server_reply> So 11 Aug 2013 16:44:27 CEST \| Docking \| [file_xfer] parsing status: -127 So 11 Aug 2013 16:44:27 CEST \| Docking \| [file_xfer] file transfer status -127 (transient upload error) So 11 Aug 2013 16:44:27 CEST \| Docking \| Temporarily failed upload of 1m0b1hsg_mod0014crossdockinghiv1_119842_387017_0_0: transient upload error So 11 Aug 2013 16:44:27 CEST \| Docking \| [file_xfer] project-wide xfer delay for 18296.980512 sec So 11 Aug 2013 16:44:27 CEST \| Docking \| Backing off 1 hr 6 min 47 sec on upload of 1m0b1hsg_mod0014crossdockinghiv1_119842_387017_0_0 So 11 Aug 2013 16:44:27 CEST \| Docking \| [file_xfer] file transfer status -127 (transient upload error) So 11 Aug 2013 16:44:27 CEST \| Docking \| Temporarily failed upload of 1m0b1hsg_mod0014crossdockinghiv1_119842_387017_0_1: transient upload error So 11 Aug 2013 16:44:27 CEST \| Docking \| [file_xfer] project-wide xfer delay for 14446.881880 sec So 11 Aug 2013 16:44:27 CEST \| Docking \| Backing off 2 hr 0 min 20 sec on upload of 1m0b1hsg_mod0014crossdockinghiv1_119842_387017_0_1 So 11 Aug 2013 16:44:27 CEST \| Docking \| [file_xfer] file transfer status -127 (transient upload error) So 11 Aug 2013 16:44:27 CEST \| Docking \| Temporarily failed upload of 1m0b1hsg_mod0014crossdockinghiv1_119842_387017_0_2: transient upload error So 11 Aug 2013 16:44:27 CEST \| Docking \| [file_xfer] project-wide xfer delay for 14269.344979 sec So 11 Aug 2013 16:44:27 CEST \| Docking \| Backing off 1 hr 14 min 32 sec on upload of 1m0b1hsg_mod0014crossdockinghiv1_119842_387017_0_2 Gruesse vom Saenger For questions about Boinc look in the BOINC-Wiki ID: 50180 ·

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