Hello

I am trying to update my client from version 6.12.34 to version 7.0.25. During the update, the installer attempts to uninstall the previous version - and fails when it can't find the previous MSI.

I have downloaded the 6.12.34 package, and extracted the MSI, but that doesn't seem to satisfy the requirements of the uninstaller.

I am getting a prompt for "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package BOINC.msi in the box below".

The resource was never installed from a network path, and the default source directory that is in the dialogue box is a local path (which should have the MSI that I extracted from the previous version).

I have also tried using the Windows Uninstaller Cleanup utility to no avail - the product remains listed in the Add/Remove Programs window.

I am running Windows 7 x64 Enterprise.

Any help or suggestions would be appreciated.

Thanks,

Tim

Did you try a reinstall (repair) with the 6.12.34 package?

Does the uninstall option work with the 6.12.34 package?

Gruß,
Gundolf

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Computer sind nicht alles im Leben. (Kleiner Scherz)

I have, to no success.

Uninstallation: (running msiexec /x boinc.msi) I get "This action is only valid for products that are currently installed".

Repair: (running msiexec /f boinc.msi, and also msiexec /fa boinc.msi) results in the same message above.

Even though msiexec is telling me the product isn't installed, when I attempt to install it (msiexec /i boinc.msi) I am asked to provide the location of boinc.msi (same dialogue box as described in my first post).

Thanks,

Tim

At the time of my last reply, the BOINC FAQ Service was unreachable, but it seems to be back again:

Windows Installer Error 1706: Setup cannot find the required files / 1714: older version cannot be removed / BOINC.msi cannot be found / The feature you are trying to use is on a network resource that is unavailable.

Gruß,
Gundolf

Hi, I am trying to upgrade to Boinc 7.0.28 for Win 64 from a message link from Boinc, but it is redirected to Panda Cloud Antivirius, is it just me or has it been fiddled with ?

Thanks

mitch62

Perhaps on your own system that any links should go to that AV. In the mean time, use http://boinc.berkeley.edu/download.php (and always use that).

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