Message boards : News : Unplanned server outage
Message board moderation
Author | Message |
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Send message Joined: 10 Sep 05 Posts: 726 |
The BOINC server (including web site and SVN repository) was offline from 31 Oct to 2 Nov. Things are back up now. |
Send message Joined: 11 Oct 11 Posts: 58 |
I'm having problems logging into BOINC Wide Teams. My password didn't work, so I requested a password reset. I got the reset link, followed it but it requires my old (non-working) password to implement the change. It's a Catch 22. Is the password system on boinc wide teams broken? *Note, trying to get the account key and reset using that has the same issue. |
Send message Joined: 29 Aug 05 Posts: 15560 |
I tried logging out and back in, I don't have a problem. But I forwarded your post to development anyway. |
Send message Joined: 11 Oct 11 Posts: 58 |
Try using the "forgot password" link and see what you think. You get a temporary (1day) link emailed but no temporary password. And when I try to change my password, it requires the old password... which I guess I forgot or it didn't work. If I try to get my account key sent to me, it sends the identical email with the temporary link... so again, no way to reset the password. |
Send message Joined: 29 Aug 05 Posts: 15560 |
Try using the "forgot password" link and see what you think. Yes, that's normal. The temporary log-in link allows you to log in already to do maintenance like change your password. And when I try to change my password, it requires the old password... Not for me. When I am logged in and I go to http://boinc.berkeley.edu/teams//edit_passwd_form.php all I get are the two fields for the NEW password. If I try to get my account key sent to me, it sends the identical email with the temporary link... so again, no way to reset the password. Uhm, are you sure you're trying to get into BOINC Wide teams? I ask, as you do not have an account key there. So please, are you using this link, http://boinc.berkeley.edu/teams/? |
Send message Joined: 10 Sep 05 Posts: 726 |
Fixed. -- David |
Send message Joined: 11 Oct 11 Posts: 58 |
Thanks David, just tested it and it's working now. @Ageless, how would I get a temporary link if I didn't have an account? Hmmm? There is the potential for confusion though since the Teams logon page and Forums logon page are almost identical. Maybe a banner graphic would be helpful? Thanks for the help. It's all working now. |
Send message Joined: 29 Aug 05 Posts: 15560 |
@Ageless, how would I get a temporary link if I didn't have an account? Hmmm? Where did I say you do not have an account there? I said that the user log in does not have an account key. I don't see one when I log in to my account there, while one would expect the account key to be showing there then. There's also none on your account here in the forums. |
Send message Joined: 11 Oct 11 Posts: 58 |
@Ageless, I misread what you said about the account key. There used to be a link in the change password screen about having your account key sent to you, but since David's fix the screen is different. ...so it's working, thanks for the help. |
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