Did a full uninstall of boinc 6.12.4 and then installed 6.12.8 but still cannot connect from one of my Vista64's to my BAM! account. No matter what password I put in (correct or even an incorrect one!) BOINCMGR tells me that "I am now connected to the account manager". The menu item "Synch with account manager" is missing from the menu bar. In the event log I see the following

2010-12-18 12:50:40 PM | | Contacting account manager at http://bam.boincstats.com/
2010-12-18 12:50:42 PM | | Account manager contact succeeded
2010-12-18 12:50:42 PM | | [error] No signing key from account manager

I put total garbage in the account manager password box and BOINCMGR 6.12.8 still tells me I am "now using the account manager" which is incorrect.

At the boincstats site, they show my system as making a connection. ie: at the time that I was told "now using account manager" I see that time show up under the host "last connect". However, BM does not show "sync with project manager" and does not show "disconnect from project manager". If I was really connected then the "disconnect" should have been displayed.

Another problem: One of the colatez XML files has 0 length and BOINC reports it cannot read it. OK, but since the project does not show up, there is no way to reset it. I had to go to "\ProgramData\Boinc" and delete all the collatz files to clear the problem. I think problems with BAM! started when I upgraded to 6.12.4 but the system was crunching OK so I didnt bother finding out why the option "Sync with project manager" was missing.

Anyway, I do not know how to get BAM! to start working again. I did an uninstall of BOINC and also delete all the stuff at "Local Setting\temp" After I did the uninstall of 6.12.4 I checked the "Microsoft uninstall cleanup" and 6.12.4 was not there so the uninstall supposidly went OK.

thanks for looking

See http://boincstats.com/forum/forum_thread.php?id=5912

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I went and posted my problem at that thread although the error message was not exactly the same and their OS was linux.

It seems likely a BAM! bug dealing with a disconnect problem.

However, if BM reports to the effect "now using account manager" then why is "sync with account manager" missing and the menu item "connect to account manager" present.

If BM reports using the account manager it should show the menu item to allow disconnect so it seems to me that BM is not handleing the signing error as it should.


If I put in what I know is an INCORRECT password, I should not get a message to the effect "now using account manager"

The error was similar enough, always the signing key. But generally, any problems with the account manager (AM) are best first asked at the account manager forums. The people there know a lot more about the workings of both the AM in combination with the BOINC Manager than most here (including me, sorry to say).

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This has been solved by Willy. The team name "Texas A&M University" contained an unescaped ampersand which caused the signature to not be accepted by BAM!.

I posted a question about improperly constructed Team Names back in march HERE The two teams involved, yoyo and cosmology, seem to be the only two that have improper & in the name. Maybe it was just the way they were displaying the name and they didnt bother fixing it. Other projects with A&M don't have the same problem.