I am running BOINC manager 6.10.18 under Windows 7 64-bit connected to climateprediction.net and SETI@home. The former has two tasks in the Computation Error state and the latter three task Ready to report. Neither seem to want to communicate with their sites - communication gets deferred repeatedly. Hence my work on BOINC related projects has ceased as the computer seems unable to report completed projects and get new work. Any suggestions?

Any suggestions?

Yes, reboot ;-)

If you already did and need further help, please provide more information; at least the exact error messages, better add the top 20 lines of the BOINC manager Messages tab after a restart.

Gruß,
Gundolf

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Computer sind nicht alles im Leben. (Kleiner Scherz)

cpdn's servers are have been OK for a while.
Please post on the cpdn BOINC users forum so that we can look at your computers/models.

Just we you think it's safe to ...

One of the cpdn uploaders (cpdn-upload1.comlab) is now down, as is the Transitioner.

It's early AM there now, but perhaps 'Murphy' couldn't sleep.

The problem has gone on for weeks, and survived several reboots.

Here are the latest messages:

10/02/2010 08:50:06 Starting BOINC client version 6.10.18 for windows_x86_64
10/02/2010 08:50:06 log flags: file_xfer, sched_ops, task
10/02/2010 08:50:06 Libraries: libcurl/7.19.4 OpenSSL/0.9.8l zlib/1.2.3
10/02/2010 08:50:06 Data directory: C:\ProgramData\BOINC
10/02/2010 08:50:06 Running under account Stephen&Diana
10/02/2010 08:50:07 Processor: 4 GenuineIntel Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz [Intel64 Family 6 Model 15 Stepping 11]
10/02/2010 08:50:07 Processor: 4.00 MB cache
10/02/2010 08:50:07 Processor features: fpu tsc pae nx sse sse2 pni
10/02/2010 08:50:07 OS: Microsoft Windows 7: Home Premium x64 Edition, (06.01.7600.00)
10/02/2010 08:50:07 Memory: 4.00 GB physical, 8.00 GB virtual
10/02/2010 08:50:07 Disk: 232.88 GB total, 73.83 GB free
10/02/2010 08:50:07 Local time is UTC +0 hours
10/02/2010 08:50:26 No usable GPUs found
10/02/2010 08:50:26 Not using a proxy
10/02/2010 08:50:28 climateprediction.net URL http://climateprediction.net/; Computer ID 991553; resource share 100
10/02/2010 08:50:28 SETI@home URL http://setiathome.berkeley.edu/; Computer ID 5034655; resource share 100
10/02/2010 08:50:28 SETI@home General prefs: from SETI@home (last modified 25-Mar-2006 09:33:59)
10/02/2010 08:50:28 SETI@home Computer location: home
10/02/2010 08:50:28 SETI@home General prefs: no separate prefs for home; using your defaults
10/02/2010 08:50:28 Reading preferences override file
10/02/2010 08:50:28 Preferences limit memory usage when active to 2047.25MB
10/02/2010 08:50:28 Preferences limit memory usage when idle to 3685.04MB
10/02/2010 08:51:48 Preferences limit disk usage to 30.00GB

The problem has gone on for weeks, and survived several reboots.

Here are the latest messages:
...

Okay that are the startup messages (nothing amiss there), now for the messages after a forced update.

Gruß,
Gundolf

10/02/2010 21:56:20 SETI@home Fetching scheduler list
10/02/2010 21:56:25 SETI@home Master file download succeeded
10/02/2010 22:36:47 climateprediction.net Fetching scheduler list
10/02/2010 22:36:52 climateprediction.net Master file download succeeded

At least no error messages ;-)

However, it would be easier to diagnose if there would be any. :-)

What is the content of the Status column in the Projects tab of the manager?

Can you find any telltale messages in the project properties? I can't tell exactly for what to look, because I still run BOINC 5.10.45, but I would expect something like "offset" or "delay".

Gruß,
Gundolf

Deferrals are both blank on both projects. I tried a project reset and got:

11/02/2010 08:38:00 SETI@home Resetting project
11/02/2010 08:38:07 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/arecibo_181.png
11/02/2010 08:38:12 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/sah_40.png
11/02/2010 08:38:18 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/sah_banner_290.png
11/02/2010 08:38:24 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/sah_ss_290.png
11/02/2010 08:38:30 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/31ja07aa.30544.12342.15.10.171
11/02/2010 08:38:35 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/02ja07ab.24878.12338.5.10.61
11/02/2010 08:38:48 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/01dc06ab.30458.41807.13.10.177
11/02/2010 08:39:00 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/astropulse_5.05_windows_intelx86.exe
11/02/2010 08:39:05 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/astropulse_5.05_AUTHORS
11/02/2010 08:39:12 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/astropulse_5.05_COPYING
11/02/2010 08:39:18 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/astropulse_5.05_COPYRIGHT
11/02/2010 08:39:25 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/ap_graphics_5.05_windows_intelx86.exe
11/02/2010 08:39:30 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/libfftw3f-3-1-1a_upx.dll
11/02/2010 08:39:35 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/ap405.jpg
11/02/2010 08:39:40 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/setiathome_6.03_windows_intelx86.exe
11/02/2010 08:39:46 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/setigraphics_6.03_windows_intelx86.exe
11/02/2010 08:39:52 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/setiathome-6.03_AUTHORS
11/02/2010 08:39:58 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/setiathome-6.03_COPYING
11/02/2010 08:40:04 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/setiathome-6.03_COPYRIGHT
11/02/2010 08:40:10 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/setiathome-6.03_README
11/02/2010 08:40:15 SETI@home [error] Couldn't delete file projects/setiathome.berkeley.edu/seti_603.jpg
11/02/2010 08:49:18 SETI@home Resetting project
11/02/2010 08:49:31 climateprediction.net Resetting project

I now have no tasks at all.

That looks like an access rights problem.

Try a reinstall of BOINC, including reboot, to get the BOINC users/groups set up correctly.

Gruß,
Gundolf
[edit]

I now have no tasks at all.

That was to be expected after a reset. What's weird is that no new tasks are requested.

Did you try an Update in Projects tab after the reset?[/edit]

I did try updating. BOINC is now hanging in some way - the manager doesn't seem to be seeing the client. I'm wondering whether I should uninstall and reinstall the client.

I think it's worth a try.

Gruß,
Gundolf

Thanks, I uninstalled and reinstalled before reading your message. However, suddenly things sprang to life! I now have four tasks executing (I have a quad-core machine). I'll see what happens and if I have more problems, will follow your advice.

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BOINC worked fine till SETI@Home completed, then there were the same issues. Update caused BOINC to stop running completely. I followed the advice above and completely removed BOINC, installing it in protected mode/service. This seems to have solved the problem.

Thanks for your help.