BOINC wont stay connected

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Message 27592 - Posted: 26 Sep 2009, 1:48:15 UTC

Ive done a clean install. I use a LAN connection to the internet. I have all my firewalls turned off, Im outside my routers firewall.

I run BOINC with GridRepublic Manager and BOINC will connect to the localhost for a second or two, then disconnect abruptly, then try to reconnect and after some time it will reconnect again for a split second then disconnect again. Ive been through all the options, all the settings variations, read all the help files I could find and find nothing to help fix this issue. I also loose all my data displayed in my BOINC client program.

I keep getting a message that says that BOINC was unable to connect to a BOINC client. But when I synchronize with GridRebublic I get all my information, and projects/tasks back, but then it tries to connect to the localhost again and then the problem starts all over.

I want be involved but, man, how can get this thing to cooperate?
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Message 27593 - Posted: 26 Sep 2009, 2:05:35 UTC - in response to Message 27592.  
Last modified: 26 Sep 2009, 2:06:32 UTC

Turn your firewalls back on, please.

This is usually a problem with another application already taking up the port that BOINC uses to communicate with its parts, or you not having allowed boinc.exe and boincmgr.exe through your local firewall on that port. This is TCP port 31416, while boinc.exe needs to be able to act as a server on Windows Vista and above.

So please just check all that and report back.
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Message 27594 - Posted: 26 Sep 2009, 2:49:26 UTC

Running Win XP with XPs firewall

Firewalls all reactivated and ports are forwarded

Ive been working backwards on this, stripping my firewalls was a last resort, I have a taskmanager addon that allows me to see used/open ports and bonic is the only one using 31416. The taskmanager shows Bonicmgr using ports 1158 locally and 31416 remotely and boinc.exe using 31416 locally and 1158 remotely. When the cleint tries connect a ton of other ports open and are listed "time wait" in their status collums. the open ports are tagged as "system idle process" but i know these are ports opened by BOINC.


Still having the same issue.
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Message 27600 - Posted: 26 Sep 2009, 10:32:52 UTC - in response to Message 27594.  

Ok, you did specifically add boinc.exe and boincmgr.exe as Exceptions in your Windows firewall? (You can add boinctray.exe as well, it's the idle checking program BOINC uses to check on mouse movements and keyboard hits).

They don't need their ranges changed, the default setting is good enough.
You only need to change things on the local computer, these ports aren't used outside the PC, unless you talk to another computer over the network (like remote checking another BOINC on another computer on your network).

So you only need to make sure it works through your Windows XP firewall, the ports don't need to be open on the router or anything like that.
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Message 27602 - Posted: 26 Sep 2009, 15:57:07 UTC

added boinctry, also added specific ports to the exceptions just in case. and still doing the same thing, connect, pause, disconnect, long pause, connect.

I really appreciate you helping me on this man. Thanks
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Message 27603 - Posted: 26 Sep 2009, 16:35:21 UTC - in response to Message 27602.  

It sounds as if your BOINC client works but the manager can't connect to it. You could check that with windows task manager (look for boinc.exe).

If it runs, you could check the various log files in your BOINC data directory (std*dae.txt).

Are you already attached to a BOINC project? If so, you could also check the size of your client_state.xml file. If it's bigger than one MB, you have perhaps downloaded so many tasks that the manager is overwhelmed.

Did you reboot since the install of BOINC?

Gruß,
Gundolf
Computer sind nicht alles im Leben. (Kleiner Scherz)
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Message 27606 - Posted: 26 Sep 2009, 17:40:31 UTC

yes im attached to many projects, the fact of a overwhelmed manager could be a possibility.

Yes Ive rebooted, after the install. Im going to try another reinstall, and start fresh, Im going to wipe all the remaining app data left over after uninstalling and see if I can just get the client to run with only one project.
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Message 27608 - Posted: 26 Sep 2009, 18:07:31 UTC

I have say you were right, overloaded the manager, running fine after clean reinstall, removed all remaining data left over in BOINC folder in applications data, and rebooted. Then reinstalled and linked to only one project. Clients seems to be running fine now, going to try to link to GridRepublic. I removed all but 3 projects from the GRepublic. Going to see if the issue will happen there yet.
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Message 27609 - Posted: 26 Sep 2009, 18:14:24 UTC

Connected to GridRepublic fine, no issues. I must have tried to start too many project at once.


I do have another question though, I'll start a new thread about it if the Admin wishes,

But I want to tell BOINC to use my other harddrive to store data on instead of my smaller harddrive I use for running programs and such.

Any way to tell BOINC to use my larger 750 GB HD instead of the 80GB HD its installed on for disk usage of the manager. that way I can increase the disk usage rights for 10 GB to like 200 GB or something, lots of room on the 750 yet.
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Message 27610 - Posted: 26 Sep 2009, 18:51:52 UTC - in response to Message 27609.  
Last modified: 26 Sep 2009, 18:55:48 UTC

Connected to GridRepublic fine, no issues. I must have tried to start too many project at once.

Fine that it works now, but it's not the number of projects which causes trouble but the number of tasks. It suffices to run SETI with a couple of high end CUDA graphic cards and a cache of more than three days to "overwhelm" the 6.x manager. As Sekerob mentioned, it should be better with 6.10 (I don't know - I'm still with 5.10.45).

I do have another question though, I'll start a new thread about it if the Admin wishes,

But I want to tell BOINC to use my other harddrive to store data on instead of my smaller harddrive I use for running programs and such.

Any way to tell BOINC to use my larger 750 GB HD instead of the 80GB HD its installed on for disk usage of the manager. that way I can increase the disk usage rights for 10 GB to like 200 GB or something, lots of room on the 750 yet.

You'll need to install BOINC once again, this time with "Advanced" selected on the third(?) screen. Then you can tell where to install the data directory.

Gruß,
Gundolf
[edit]This picture stolen from BOINC FAQ Service:-)
[/edit]
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Message 27641 - Posted: 28 Sep 2009, 16:17:47 UTC
Last modified: 28 Sep 2009, 16:40:17 UTC

My laptop just started doing this on the morning PST of the 28th. On Sunday evening it was working fine. I have looked at the files in ALL Users for this and nothing seems out of the ordinary. I only show 3 slots open. I am running 6.6.38 on this.

I did notice on one of my desktops on Sunday that Hydrogen had downlowded about 50 WU's and it had gotten thru about half of them when I looked, but it didnt affect the clinet SW. I am running 6.10.? on the desktop.

I am going to delete the Hydrogen manually from the list and see what happens.
ANSWER: Nothing

But as I tried to force a connect to the computer, I would get a few seconds on each tab selected. I hade a bunch of Rectiliner Crossing that were in upload pending. most all of these file in the BONIC folder were of 0 size. I deleded these and then on my next forced connection the SW stayed connected. I aborted the uploads. This made the WU show as ready to report. I then could force the report of that WU.. and it granted credit
Crunching for SCIENCE not CREDITS.
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Message 27660 - Posted: 29 Sep 2009, 17:27:27 UTC - in response to Message 27641.  

Replying to my own post.

I had another Rectilinear WU cause the same thing.. Not staying connected. I deleted the upload files. Forced an abort of the uploades and then reported the WU manually. The SW continued to crunch while the system said that it couldn't connect to the client.
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Gary Leung

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Message 27675 - Posted: 30 Sep 2009, 16:30:48 UTC

SOS from Hong Kong......

I have the same problem occur
other then disconnection to my localhost, the Manager said that my password is WRONG even i did nothing to my account password
this problem appears suddenly from a few hours before
any one can help me?

my OS is MS Vista and the version of BOINC is 6.6.38

Thank you!
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Message 27677 - Posted: 30 Sep 2009, 17:12:32 UTC - in response to Message 27675.  

The password the manager is complaining about can be found in your BOINC Data directory in the gui_rpc_auth.cfg file. By default it has a randomly generated 32 character password in it.

What you can do is delete this file, then restart BOINC. That will generate the file anew.
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Message 27678 - Posted: 30 Sep 2009, 17:57:18 UTC

thanks, tried and failed.......

connection error still occurs
the local host still can't be connected......

crying T_T
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Message 27679 - Posted: 30 Sep 2009, 19:28:18 UTC - in response to Message 27678.  

Does a reboot help?

Is the client running before you start the manager?

To which projects are you connected?

Is your Internet connection always available?

Gruß,
Gundolf
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Message 27680 - Posted: 1 Oct 2009, 1:15:57 UTC

Plus, what did Windows Update install? Did your firewall get reset, are boinc.exe and boincmgr.exe still allowed through?
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Message 27685 - Posted: 1 Oct 2009, 1:49:07 UTC - in response to Message 27675.  

I have the same problem occur
other then disconnection to my localhost, the Manager said that my password is WRONG even i did nothing to my account password
this problem appears suddenly from a few hours before
any one can help me?

Do you see boinc.exe in Task Manager?
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Message 27691 - Posted: 1 Oct 2009, 4:28:21 UTC

Gundolf Jahn>
Does a reboot help? <---no it doesn't
Is the client running before you start the manager? <---how can i check this?
To which projects are you connected? <---many......

Is your Internet connection always available? <---yes it does


Ageless>
what did Windows Update install? <---i can't get the meaning.....
Did your firewall get reset, are boinc.exe and boincmgr.exe still allowed through? <---both of them are allowed


Nicolas>
Do you see boinc.exe in Task Manager? <---it appears and disappears frequently


thanks for your help!
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Message 27692 - Posted: 1 Oct 2009, 5:08:40 UTC - in response to Message 27691.  

if it appears and disappears, it might be crashing shortly after starting. Did you look at your stderrdae.txt for crash dumps?
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Message boards : Questions and problems : BOINC wont stay connected

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