boinctray.exe stuck

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Ardis

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Joined: 24 Oct 08
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Message 20957 - Posted: 24 Oct 2008, 18:33:02 UTC

Boinctray.exe has started misbehaving. At startup it works fine, then after a few minutes the tooltip stops updating and right click doesn't do anything. The projects seem to be unaffected: crunching continues, but I can't access the manager to see what's going on. I can start another instance, but then there are two running, and it tends to confuse things. I installed 6.2.19 to see if that would help. It didn't. What can I do to get it unstuck?

Regards,

Ardis
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Profile Jord
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Message 20958 - Posted: 24 Oct 2008, 19:00:14 UTC - in response to Message 20957.  

Hold on, despite its name, boinctray.exe does not run from the system tray.
boinctray.exe only runs far far in the background and all it does is poll your mouse and keyboard, to see if they're active. It's used to check if the computer is idle, or not, for those that use the preference to only do calculations when the computer is idle.

So it's BOINC Manager that seems to be crashing on you.
Can you check in Event Viewer (Start->Control Panel->Administrative Tools->Event Viewer) if there's anything there with regards to BM crashing 9In the Applications section most likely)?

Else, please navigate to your BOINC Data directory and check if there's anything in the stderrgui.txt and stdoutgui.txt files.
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Ardis

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Message 20959 - Posted: 24 Oct 2008, 20:42:11 UTC - in response to Message 20958.  

Hold on, despite its name, boinctray.exe does not run from the system tray.

...

So it's BOINC Manager that seems to be crashing on you.
Can you check in Event Viewer (Start->Control Panel->Administrative Tools->Event Viewer) if there's anything there with regards to BM crashing 9In the Applications section most likely)?

Else, please navigate to your BOINC Data directory and check if there's anything in the stderrgui.txt and stdoutgui.txt files.


Oh. Ohhhh! Thanks for the education! I think I might have understood SETI better, before BOINC.

There are indeed several BOINC events in the viewer: category None, type Information, event 1.

stderrgui.txt has a bunch of Skin Manager errors which all seem to end with "using default."
stdoutgui.txt contains over 800 kb of various messages. Here are the last few entries:

[snip]
[10/11/08 22:11:26] TRACE [2872]: RPC_CLIENT::init boinc_socket returned 476

[10/11/08 22:11:26] TRACE [2872]: RPC_CLIENT::init connect returned -1

[10/11/08 22:11:26] TRACE [2872]: RPC_CLIENT::init attempting connect

[10/11/08 22:11:26] TRACE [2872]: RPC_CLIENT::init_poll sock = 476

[10/11/08 22:11:26] TRACE [2872]: RPC_CLIENT::init_poll connected to port 31416

[10/11/08 22:11:26] TRACE [2872]: CAN'T FIND PROJECT http://boinc.bakerlab.org/rosetta/

[10/11/08 22:11:26] TRACE [2872]: CAN'T FIND PROJECT http://einstein.phys.uwm.edu/

[10/11/08 22:11:26] TRACE [2872]: CAN'T FIND PROJECT http://setiathome.berkeley.edu/

[10/11/08 22:11:26] TRACE [2872]: CAN'T FIND PROJECT http://www.malariacontrol.net/
[/snip]

Some of those might be related to my practice of starting up with the modem off until the firewall is running. That usually resolves itself once the modem is turned on, but once in a while I'll need to "retry communication" in BM.

What is boincmgr's "event 1"?

Regards,

Ardis



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Message 20960 - Posted: 24 Oct 2008, 21:01:05 UTC - in response to Message 20959.  

What is boincmgr's "event 1"?

Nothing to do with BOINC Manager, but with the BOINC service. It's just Windows complaining that it can't find a description about this service anywhere. It doesn't hamper the running of the service.
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Ardis

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Message 20961 - Posted: 24 Oct 2008, 21:40:44 UTC - in response to Message 20960.  

It's just Windows complaining that it can't find a description about this service anywhere. It doesn't hamper the running of the service.


Indeed, the service, afaict, is running fine, but right-clicking the tray icon does nothing. I've looked at some of the linked articles but didn't see any addressing this issue. Suggestions?

Regards,

Ardis
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Profile Gundolf Jahn

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Message 20965 - Posted: 25 Oct 2008, 0:09:50 UTC - in response to Message 20961.  

Is your modem on or off if BOINC Manager gets stuck?

I don't know for version 6.x, but with older versions BM used to hang when BOINC tried a network access without active network/modem.

Perhaps you could try if BM remains responsive when you select the menu item Activity>Network activity suspended in advanced view. Don't forget to reenable network activity for upload/download after testing.

Gruß,
Gundolf
Computer sind nicht alles im Leben. (Kleiner Scherz)
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Ardis

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Message 21077 - Posted: 2 Nov 2008, 5:49:57 UTC - in response to Message 20965.  

Sorry for the delayed response; I was on a roll with a web page and didn't want to restart 'til that was over.

Thanks for your suggestions. The problem seems to have been solved with a uninstall/reinstall of my firewall (ZoneAlarm). There was apparently some conflict with the latest WinXP security updates, and ZA wouldn't run when I restarted.

BOINC Mgr. has been running for several hours now, and is behaving quite nicely. Given that the unresponsiveness problem would appear within a few minutes of restart, I'm willing to assume that all is well. Now, if it would just remember its dimensions and where I put it, that would be BOINC nirvana.

Regards,

Ardis
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Message boards : Questions and problems : boinctray.exe stuck

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