We always welcome new testers.

But if you're running an alpha client, the best place to report bugs is to the alpha email list. You will need to subscribe. Note that at times, the volume of email you receive may be high, especially as a new version enters testing.

Jord and I (along with numerous others on these forums) are subscribed to the list and we can report bugs, but only you know the details of your set up.

Also, please read over the testing instructions and the test matrix.

You should also set up an account on Trac to log bugs.

Disclaimer
On development versions of BOINC:
- Expect parts of it to be broken, or in the least to work in a different way than you are used to.
- Expect work failures, deadline misses and losing all your accumulated work in progress, or not getting credit for your work due to unknown and unforeseen circumstances.
- Only use it when you are willing to participate in the Alpha test program and do not mind sending (bug) reports in to the developers on the email list specially assigned for this purpose.


REMINDER TO ALL ALPHA TESTERS:
It's far easier for the developers to fix problems when you send message logs with the appropriate flags set. The main flags are:

<cpu_sched_debug>: problems involving the choice of applications to run.
<work_fetch_debug>: problems involving work fetch (which projects are asked for work, and how much).
<rr_simulation>: problems involving jobs being run in high-priority mode.
<std_debug>: problems involving short term debt.

Use these flags from the cc_config.xml file.

Report any problems you get with it to the Alpha email list. This list needs registration.

Reporting bugs on this forum or any project's forum isn't very productive as the developers simply do not have time to scour through all forums looking for posts with your bug reports in them. While it may happen that we - other volunteers - forward your problem to them, history has shown it is quite difficult being the middle man in this when more information is needed from you. Hence why it's better for all concerned that you report the problem directly to the developers, who will come back directly to you when they need more information or better logs or to tell you that they've checked in a fix for the specific problem.

The actual change log was taken from the Alpha email list and the Trac Timeline repository changes check-ins. This disclaimer was written by the volunteer moderators of this forum and approved of by the BOINC development team.

You should also set up an account on Trac to log bugs.

Registering accounts on Trac goes through David Anderson, to cut back on spam accounts on there.

David Anderson, 9 November 2009 wrote:

I re-enabled users to add and modify tickets on the BOINC trac system.

I removed the ability to create new accounts (to prevent spam).
If anyone wants an account, email me.

-- David

Email David Anderson (recaptcha protected email address).