Thread 'World Community Grid has announced an extended outage from Feb 14 to April 22, 2022'

Author	Message
Grumpy Swede Send message Joined: 30 Mar 20 Posts: 416	Message 109984 - Posted: 4 Oct 2022, 17:18:40 UTC Last modified: 4 Oct 2022, 18:18:27 UTC Yes, the website came back, and at the same time I got 50 new OPNG tasks. The first 23 went down without a single http error, but now the http errors are back again, just as bad as ever. I also have a update script (batch file), but set at 6-minutes. Otherwise, the chance of getting any OPNG's would be almost 0%. Edit, added: After a lot of retries, I managed to download the rest of my 50 OPNG's + 20 more. I can't continue to babysit my computer, so I have set NNT, and will shut it down after the cached OPNG tasks are crunched, uploaded, and reported. I will try again in a couple of days, and if things haven't improved then, I'll wait a week or more before I try again. ID: 109984 ·

Richard Haselgrove Volunteer tester Help desk expert Send message Joined: 5 Oct 06 Posts: 5128	Message 109985 - Posted: 4 Oct 2022, 19:14:03 UTC - in response to Message 109984. New error mode: 04/10/2022 20:11:33 \| World Community Grid \| [http] HTTP error: Error in the HTTP2 framing layer drops the attempted connection immediately. I'm taking a break. ID: 109985 ·

Dr Who Fan Send message Joined: 10 May 07 Posts: 1442	Message 109988 - Posted: 4 Oct 2022, 20:35:17 UTC - in response to Message 109985. New error mode: 04/10/2022 20:11:33 \| World Community Grid \| [http] HTTP error: Error in the HTTP2 framing layer drops the attempted connection immediately. I'm taking a break. Getting same message... Found a closed github issue from 2019 in the curl library code that mentions the primary error. With all the burps and farts Krembil has given us in the past too many months, could they possibly be running outdated server software? Doubt it but anything is possible. Most likely, its the various real & virtual WCG server(?? s) that are completely overwhelmed with everyone trying to view website, send/receive work, etc. ID: 109988 ·

Ian&Steve C. Send message Joined: 24 Dec 19 Posts: 229	Message 109989 - Posted: 4 Oct 2022, 21:16:45 UTC - in response to Message 109988. WCG runs their own custom server software. they are not a normal BOINC project. wondering if it is "outdated" or not isn't even applicable being how different they are. ID: 109989 ·

robsmith Volunteer tester Help desk expert Send message Joined: 25 May 09 Posts: 1301	Message 109990 - Posted: 4 Oct 2022, 21:29:35 UTC - in response to Message 109989. Knowing IBM it was highly customised to run on their hardware, thus is being a grade one pain in the chair polisher to get running properly on "normal" hardware. ID: 109990 ·

Richard Haselgrove Volunteer tester Help desk expert Send message Joined: 5 Oct 06 Posts: 5128	Message 109991 - Posted: 4 Oct 2022, 21:35:33 UTC Well, they backed out of that one pretty quickly (temporarily or permanently, time will tell) - I've been back to 'normal' delays for a while. I've given up trying for tonight. ID: 109991 ·

Grumpy Swede Send message Joined: 30 Mar 20 Posts: 416	Message 109994 - Posted: 5 Oct 2022, 0:22:46 UTC Last modified: 5 Oct 2022, 0:41:10 UTC boinccmd-exe --network_available in a batch file on Windows running --network_available every 20 seconds seems to keep my computer fed now, without manual intervention. It will auto-retry any stalled download. Simple example: cd C:\Program Files\BOINC :loop boinccmd.exe --network_available TIMEOUT /T 20 /nobreak cls goto loop ID: 109994 ·

Grumpy Swede Send message Joined: 30 Mar 20 Posts: 416	Message 109998 - Posted: 5 Oct 2022, 4:41:09 UTC Sigh....Again WCG website went down. "503 Service Unavailable No server is available to handle this request", or "System error World Community Grid is currently experiencing an unexpected error. Please check Facebook or Twitter for more information." ID: 109998 ·

Keith Myers Volunteer tester Help desk expert Send message Joined: 17 Nov 16 Posts: 890	Message 109999 - Posted: 5 Oct 2022, 6:01:52 UTC - in response to Message 109998. I see that. Same issue as before. Same error messages. Guess their bandaid fix did not correct the real issue, ie they really don't know how to manage a project the scope and size that IBM could manage with one hand tied behind their back. ID: 109999 ·

Richard Haselgrove Volunteer tester Help desk expert Send message Joined: 5 Oct 06 Posts: 5128	Message 110001 - Posted: 5 Oct 2022, 8:00:07 UTC As folks have said. I've got many OPNG transfers waiting from last night, and they're clearing very, very slowly under my OCD. But I caught an interesting new error message when checking it was the same problem as before: 05/10/2022 08:53:34 \| World Community Grid \| [http] [ID#45505] Received header from server: HTTP/2 503 05/10/2022 08:53:34 \| World Community Grid \| [http] [ID#45505] Received header from server: <html><body><h1>503 Service Unavailable</h1> 05/10/2022 08:53:34 \| World Community Grid \| [http] [ID#45505] Received header from server: No server is available to handle this request. 05/10/2022 08:53:34 \| World Community Grid \| [http] [ID#45505] Info: Connection cache is full, closing the oldest one. I'll look into that one. ID: 110001 ·

Grumpy Swede Send message Joined: 30 Mar 20 Posts: 416	Message 110002 - Posted: 5 Oct 2022, 8:37:14 UTC - in response to Message 110001. As folks have said. I've got many OPNG transfers waiting from last night, and they're clearing very, very slowly under my OCD. But I caught an interesting new error message when checking it was the same problem as before: 05/10/2022 08:53:34 \| World Community Grid \| [http] [ID#45505] Received header from server: HTTP/2 503 05/10/2022 08:53:34 \| World Community Grid \| [http] [ID#45505] Received header from server: <html><body><h1>503 Service Unavailable</h1> 05/10/2022 08:53:34 \| World Community Grid \| [http] [ID#45505] Received header from server: No server is available to handle this request. 05/10/2022 08:53:34 \| World Community Grid \| [http] [ID#45505] Info: Connection cache is full, closing the oldest one. I'll look into that one. That seems to be a Curl thing. CURLMOPT_MAXCONNECTS explained When the cache is full, curl closes the oldest one in the cache to prevent the number of open connections from increasing. https://curl.se/libcurl/c/CURLMOPT_MAXCONNECTS.html ID: 110002 ·

Dave Help desk expert Send message Joined: 28 Jun 10 Posts: 2691	Message 110003 - Posted: 5 Oct 2022, 9:20:30 UTC As folks have said. I've got many OPNG transfers waiting from last night, and they're clearing very, very slowly under my OCD. Same here but ARP, that being the only WCG project I run at the moment. At least I can see all the downloads again now without having to scroll! ID: 110003 ·

Richard Haselgrove Volunteer tester Help desk expert Send message Joined: 5 Oct 06 Posts: 5128	Message 110004 - Posted: 5 Oct 2022, 9:45:40 UTC - in response to Message 110002. That seems to be a Curl thing. CURLMOPT_MAXCONNECTS explained When the cache is full, curl closes the oldest one in the cache to prevent the number of open connections from increasing. https://curl.se/libcurl/c/CURLMOPT_MAXCONNECTS.html I was assuming that, but thanks for confirming and the link. But what's the limit in our clients, and is it of the order of that 45 thousand current ID count? If so, is it required/efficient in a client setting? I'll probably post that question in Git. ID: 110004 ·

Grumpy Swede Send message Joined: 30 Mar 20 Posts: 416	Message 110005 - Posted: 5 Oct 2022, 9:53:11 UTC Well, regarding the situation at the moment of WCG at Krembil/Jurisica Lab, all I have to say is: "Luke 23:34" :-) ID: 110005 ·

Richard Haselgrove Volunteer tester Help desk expert Send message Joined: 5 Oct 06 Posts: 5128	Message 110006 - Posted: 5 Oct 2022, 12:20:06 UTC Opened https://github.com/BOINC/boinc/issues/4952 ID: 110006 ·

Dr Who Fan Send message Joined: 10 May 07 Posts: 1442	Message 110008 - Posted: 5 Oct 2022, 14:16:12 UTC - in response to Message 110005. Well, regarding the situation at the moment of WCG at Krembil/Jurisica Lab, all I have to say is: "Luke 23:34" :-) Yes, we forgive them. They supposedly "started working" on the physical hosting Feb 14 -- almost 6 months ago but took virtual control a bit over a year ago. Has anyone ever found out how many real full-time positions are actually working for WCG staffing at Krembil? I'm more inclined to say they are deep (over their heads?) into the s**t. ID: 110008 ·

Jim1348 Send message Joined: 8 Nov 10 Posts: 310	Message 110011 - Posted: 5 Oct 2022, 14:41:02 UTC - in response to Message 110005. Well, regarding the situation at the moment of WCG at Krembil/Jurisica Lab, all I have to say is: "Luke 23:34" :-) I thought maybe you were going to say "Physician, heal thyself". ID: 110011 ·

robsmith Volunteer tester Help desk expert Send message Joined: 25 May 09 Posts: 1301	Message 110012 - Posted: 5 Oct 2022, 15:34:09 UTC - in response to Message 110008. Has anyone ever found out how many real full-time positions are actually working for WCG staffing at Krembil? The number of FTE employed on a task is all too often a totally irrelevant metric as one may have a thousand employed on a task an none of them doing any productive work, or one may have one employed and working very effectively. Guess which set will get the task done first, and at a lower cost. ID: 110012 ·

robsmith Volunteer tester Help desk expert Send message Joined: 25 May 09 Posts: 1301	Message 110014 - Posted: 5 Oct 2022, 15:40:24 UTC One thing I would like to see is a comparison between the code handed over by IBM and a comparable age "stable, production" version of server-side BOINC. I have a gut feeling that there would be a substantial difference between the two. Someone said (some time ago) that it may well have been an easier task to take the data and load it onto "clean" servers running a standard version of BOINC. While this may have sounded a simple task it could well be an uphill struggle unless the data structure deployed by IBM was identical to (or readily converted to) that used by "standard" BOINC. ID: 110014 ·

Grumpy Swede Send message Joined: 30 Mar 20 Posts: 416	Message 110015 - Posted: 5 Oct 2022, 15:41:38 UTC - in response to Message 110006. Last modified: 5 Oct 2022, 16:11:27 UTC Opened https://github.com/BOINC/boinc/issues/4952 Thank you Richard ! Edit, added: WCG admins just has to be totally out of this world, or just don't understand what they are (not) doing. On their Facebook page, some 25 minutes ago, they posted: "We are experiencing a brief system error with our website and database. We apologize and will notify you when it has been resolved." "A brief system error"? No, it's not "brief" when it's going on for many hours, with the webpage unusable, and since the same issue happened just a couple of days ago, they obviously did not fix it then. Sigh, I really don't know what to say........ ID: 110015 ·

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